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Customer Feedback
We love to receive feedback from our customers.
Thanks for your Excellent product and rapid delivery.Communication and order tracking are first class.
Your customer service is second to none. I will certainly recommend you to friends
Thanks again for a great service and product.
Terry Davies
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Just a quick note to say many thanks.
Your Web site is easy to follow, and payment easy to make.
Delivery was on time and easy to track.And the table looks great, and was easy to assemble.
Will recomend.
Norma Scott
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Dear All,
Just thought I'd take this opportunity to say thanks a million for your excellent level of service. Our tv stand arrived within 24 hours, took a few minutes to assemble, and looks gorgeous! My husband was a bit worried about it taking the weight of our 42" TV, but it wasn't a problem.
We'll certainly recommend you to our friends and colleagues!
Again, many thanks,
Julie + Greg.
Julie Stitt
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Hi Sean
Many thanks for excellent service & product. Stand arrived at 7.02am and fully assembled and in place by 7.45. If you were on ebay I would give 5 STARS +.
Thanks again
Mike
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Hi,
My husband and I have just purchased a LCD/Plasma cantilever TV stand for yourselves and the service, delivery and quality of the goods were 5****. many thanks for the prompt service. We would definately deal again
Phil and Debbie Bailey
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Hi
Just to say my TV stand arrived yesterday morning as you informed me it would. I am pleased with the product so thank you very much.
Regards,
Sue Moore
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Hi Guys
What can I say, you do exactly what you state on your website and more. Ordered on the Tuesday and received the stand on the Wednesday @ 10.30am. The stand (ZINGT5/SV) looks fantastic, the picture does not do it justice.
I'm always checking out the internet and can confirm, that YOU ARE the cheapest around and the packaging took longer to undo than put the stand together Lol.
Top service,brilliant, will definitely pass on your website to friends and family.
Thanks
Michael - Essex
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Hi
I ordered a ZIN421540/BK Black Glass TV Stand from you on the evening of 8/9/08. It was dispatched the following day and would have arrived just one day later had we been at home. So we received it today and it's great. No damage, all the parts there and it looks very attractive now it's built. It's half the price of the same stand in Currys so I'm very pleased indeed. The free postage was also a bonus!
Many thanks for a great service and I will recommend you to my friends.
Best regards
Rob Parker
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I would just like to say thank you to Matt who arranged for a damaged shelf to be delivered to us on Friday, which was perfect. Many thanks for your prompt service.
Regards
Alison Groom
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Hi Guys
Sorry for the delay in writing to you but I'd just like to thank you for the exceptional service you provide over the internet. I placed an order with you one day and two days later my order arrived. Unfortunately, there was a few chips on the glass shelves and I thought I may have a problem here, but following one phone call, three new glass shelves arrived two days later, fantastic, I cannot praise you enough, thanks again
Phil Moss
Glasgow
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Standland,
I received the replacement leg on Thursday 25th Sept last week, thankyou for fantastic customer service support I cannot commend you enough, after my first email expressing my grievance below I had a text from Sean within 1hr of my email advising that a replacement would be sent out.
My stand was very good value for money and is of an excellent build quality and will recommend your company to anyone I know who requires a new TV stand, it looks fantastic with my new TV on it!!!!
Thanks once again for excellent efficient service.
Shaun Stoker
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Hi There
Just a quick thanks you for your awsome superfast service ordered yesterday pm and got the stand am today wow it makes a nice change thanks. not unwrapped it yet will do at the eekend just hope i like the product as much as your service.
once again
many thanks
paul.
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Was not sure who to contact.
I recieved my tvstand today, and is assembled and ready for my LCD TV coming tomorrow.
I am more than happy with the product and the service i recieved is first class. I ordered my stand on Thursday and recieved it on Monday, was not expecting it to arrive on time ,as when i order small items on the internet for delivery to Northern Ireland, it can usually take up to 1 week. So the size and weight of this item arriving when you said it would is excellent, maybe some other companies should take a look at the service you provide, and apply it to their own companies..
A very happy customer ,and have no hesitation recommending you to friends and family
Robert Mcfarland
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Hello,
You guys are good merchant of the time. I ordered yesterday and got it this morning before 8:00, and I couldn't believe it. Wonderful service. You rightly deserve that I should tell lots of my friends and people I know about your business. Cheers!
Habib
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Thank you for our delivery yesterday which arrived in perfect order, within a day of ordering.
We are very pleased with our stand and your service, and would recommend you for sure.
Well done, great company!
Mr & Mrs Royle
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Dear Sir/Madam
I would just like to say thank you very much for the black/plasma tv stand we received (similar to Serano Sb800). I ordered the stand at 12noon one day and by 9am the next day it had been delivered.
Item is fab!
Thank you
Paula
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ABSOLUTELY AMAZING ! Just recieved my TV stand ordered yesterday! This must be the most unbelievably efficient service I have ever experienced on line.Quite magnificent! Congratulations and many thanks,
John Gray, Lincoln.
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Hi Sean
I wish to congratulate you on your organisation & service given to this order. What service - absolutely superb - helpful/excellent communication - thank you very much.
Received today & will certainly recommend your website to family & friends.
Kind regards.
Joan Selwyn
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Just a short message to say thanks very much for excellent customer service , fast delivery and a great product!
I will recommend standland to my friends
thank you.
Regards Roy Lovie
Scotland
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Dear Sir/Madam,
I ordered the 120cm Black and Chrome Stand
Model No. ZINGT5/BK late yesterday (09/06/08) from your company.
It was assembled and ready at noon (10/06/08) for the the TV to arrive tomorrow (11/06/08).
Many Thanks!
Kevin Maloney
PS extremely happy with the quality of the product!
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Just to say the stand i ordered arrived to-day 18-5-08 in exellent condition and i must say very very good quality and i will recomend you to my friends and relations thanks for a very good service, ace regards Mac.
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Hi Guys
Just a short message to say thanks very much for excellent customer service , fast delivery and a great product!
I will recommend standland to my friends
thank you
Regards Dean Lawrence
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Hi All
Don't normally give praise but i need to send this email to thank you for a great service. I bought this tv stand at 13:45 on the 21st Apr and before 14:00 on the 22nd Apr delivered to the door.
Easy to put together and all seems fine and looks good. I would definitely recommend you to family and friends and if you add this to your customer Comments List then Anyone who is reading buy from these people with confidence, excellent service allround.
Thanks again
Richard
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after placing an order with a nationwide very well know company....waited and waited then told of a month delivery date.....cancelled the order , came across yourselves by accident...got just what i wanted , in 3 days..(a day before i expected it) easily put together and it looks a treat , matches my new lcd tv perfectly....oh and i saved £10 ......great and thanks
dave
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Hi Sean
Our shelf arrived Tuesday all in one piece and the stand now looks great.
Thanks very much for your help, I have received extremely good service from all at your company and will certainly recommend you to friends and family.
Thanks again David.
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Hi Guys
Just a short message to say thanks very much for excellent customer service , fast delivery and a great product!
I will recommend standland to my friends
thank you
Regards Dean Lawrence
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Hi,
It doesn't happen very often but I felt compelled to write and congratulate your team for providing wonderful service.
The black glass 120cm stand is just perfect for my needs. When you consider VAT and P&P was included in the price it was truly fantastic value. I had thought the easter holiday would delay my order but was wrong. I gratefully took delivery a day earlier than I had expected.
Finally you are to be commended on the packaging - the courier would have really had to go out of their way to damage this, such was the quality of the packaging and the thought put into it.
I will have no hesitation in recommending StandLand to anyone in the market for a LCD/Plasma tv stand.
Well done.
Kind regards,
Patrick Beard
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Thank you for sending out the replacement TV stand.
As it was me that ordered a stand that was too small - it is very much appreciated that you have exchanged it very quickly and without any fuss.
It is very refreshing to deal with a company that offers excellent customer service.
Andy Byard
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Just thought you would like to know that the TV stand we ordered from you yesterday arrived less than 24 hours later this morning and we are delighted with it.
Excellent service, thank you.
Regards,
Malcolm Perry
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Hi! Standland, I would like to forward my appreciation for the first
class service I've received after placing my order, it was delivered a
day early despite it being over the weekend, well packed and in good
condition.
I bought this stand to replace a genuine Toshiba one, and to be quite
frank yours is far in in front in both design, looks and quality.
Many thanks, I shall recomend your product when the need arises.
Mr S Swannick
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I would like to thank you for the prompt delivery of our TV Stand.. We are delighted with it-- with the clear assembly instuctions, and with the ease of assembly. The stand is really very attractive and we are very satisfied.
Thank you.
MT Dickinson
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Dear Managing Director and staff
Many thanks for professionally advising on the phone last Wednesday re my inquiry, and being realistic in confirming when my order would be received. You also then progressed my email order satisfactorily, and kept me informed.
Goods received in perfect condition, on day stated, (Friday), and of good quality at an appropriate price. Couldn't ask for more, and will refer you to friends/colleagues when appropriate
Well done - have a good day,
David
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FAO: Sean
Thanks for sorting out my re-ordered stand with the extra shelf. Even though I had the stand last month - my new telly from another retailer has only just been re-delivered as the original set was damaged in transit.
You were right - it is a better looking stand than my original selection and it is refreshing to still experience that personal touch from a customer friendly retailer (sadly missing from some of the better known "high street" names out there). Keep up the good work and I will be happy to recommend you to anyone else in the market for a new TV stand!
Regards Paul
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JUST A QUICK NOTE TO THANK YOU FOR YOUR FANTASTIC SERVICE, EVERYTHING WENT SMOOTHLY FROM ORDERING TO DELIVERY.
I WOULD RECOMMEND YOUR COMPANY TO FRIENDS AND FAMILY
THANK YOU
P. SHEPPARD
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Hello
we recently purchased one of your Dakota stands and would just like to say how delighted we are with it and also your excellent after sales service, it is very pleasing to deal on the internet, get an excellent product at a good price and even better deal with a nice company, great work keep it up
thank you
R. Ellis
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Dear Sir,
Many thanks for the low level LCD/Plasma stand delivered today. This is ideal for use where space is limited, and perfectly fits my requirements. Thanks also for your quick and effecient delivery,
yours faithfully,
Ron Sears
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May I register my appreciation for the help and assistance received from
your company.
In particular Matt for his patience and understanding.
Many thanks
Peter Moulding
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You would wish to know that my order of pm yesterday has arrived at 0830hrs this morning in Cheltenham.
Well done and thank you.
Sincerely,
Brian Lickman.
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Thanks for a fast and efficient service. Ordered stand late on Tuesday evening and it was delivered on Friday. Thanks again
Very satisfied customer
Vince.
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Dear Sir or Madam,
I want to say how good your service was in delivering my 110cm Glass Plasma Stand.
I placed the order with you late on Monday night & I was delighted to have delivery of the item to my door at 12 noon on Wednesday. The delivery was the best I've ever had from any store over many, many years and beats most traditional stores. Delivery in just 1 day & for free is excellent & I have told my family & friends in future to check your website because of your good service and good prices.
I know I have mentioned mainly about delivery, I also really liked the easy navigation of your website to find exactly what I needed. Then when I seen the item I needed, you already had all the measurements I needed to make a quick decision. Having the shelf width & the size of the plasma you can put on it, described on the title of the items to quickly browse, through made choosing it easier.
I'm glad I found your website and I will to continue to use your site in future for anything else I may need.
Thank you
From Mr K Smith
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Thank you- I am very impressed with your service-
ordered on the 19.12.07 arrived 20.12.07 early
Excellant
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Hi Sean,
Sorry for delay in contacting you, I've been on a couple of days team
building exercise. (Don't ask... we had to imagine the team was a zoo
and identify which animal each of us was.... I really hate that rubbish
and rarely get anything from it.)
Anyway, I've returned, the stand is here and I must say that the photo
on the web sit really doesn't do it justice. Its a very stylish piece of
furniture, I couldn't have asked for better. Many thanks for showing
such goodwill, I will be sure to recommend you in the future.
All the best
Mike
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Having found the ideal stand for our new plasma tv on your site i would like to say that the service was fantastic!
Having ordered online, your order confirmation was very efficient and to have the stand delivered next day was great!
Keep up the good service and i look forward to recommending you.
Regards
Glenn Hill
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Dear Sir
Have received replacement Television Stand, which I am pleased to say is Perfect, I would like to take this Oppertunity, to Thank You very much for your Commitment in resolving this Problem, I would have no hesitation in using your company again, or indeed recomending you to my freinds, or anyone else.
Yours Sincerly
Richard James
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105cm black glass stand ordered 15.50 Thursday, arrived 11.00 today
(Tuesday) and put together inside 30 minutes.
Thanks for an excellent product, great service and very competitive price.
Is there a spot on your site for customer comments - if so I couldn’t see
it.
I will definitely recommend you to friends.
Thanks again.
Regards,
Keith
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Thank you so much for providing such efficient service. The stand arrived this morning (hours before the TV!) and we are delighted with it. The 'idiotproof' instructions were a welcome bonus and its speedy delivery was most impressive.Your company has certainly exceeded our expectations, for which we are most grateful.
Yvonne Gill-Martin
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Dear Standland,
THANK YOU !!
I received the replacement stand this morning .. Thank you so much for such a wonderful customer service.
I won’t hesitate in recommending you to my friends. I don’t think I could find any other company who would deal with a problem as fast and effectively as you did.
Best customer service I’ve ever encountered.
Kind Regards
Anthony Wood
Chesterfield
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Dear all @ Standland
Just a quick note to say that I received my TV stand today as promised.
It is a fantastic stand, at a fantastic price together with the service level that was provided by yourselves which again was fantastic
Thanks for everything
Regards
Chris
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Stand arrived this morning before 09:00, very impressed with the service, assembly was straight forward.
And overall excellent value for money.
I will definitely recommend you to my friends.
Regards.
Christine Lamb
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had been v nervous at ordering online but jst to say thanx for a very speedy satisfactory transaction. very pleased wth stand. will definately recommend you to friends.
thanks. lynne
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Just wanted to let you know how pleased we are with the T V stand we ordered on Sunday & which arrived – very impressively – first thing Tuesday morning. Fantastic service, Well done.
Many thanks,
Gail
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